We just signed up with a $10 per month business plan with pSek to host our WordPress MU sites and so far, we’ve been impressed with their technical support.
Over the past two weeks, we’ve placed a few support tickets to help us get our WordPress site up and running. (We set the priorities in the support tickets below.)Â pSek responded quite quickly to even the low priority call tickets, and they’ve been able to help us get our sites up and running.
We spent a fair bit of Â time crawling the internet to find answers to our WordPress MU problems. Some things might be specific to installing WP and WPMU on pSek, so we’re posting some of these items to help other pSek users. (I suppose if pSek posted some more information in theirÂ knowledgebase, itÂ might reduce the number of call tickets that get placed. Surely, we can’t be the first people to ask these questions.)
- Support Ticket #1 (Feb 1) Medium Priority: pSek Account Installation Information
- Support Ticket #2 (Feb 2) Medium Priority: WordPress MU Database error
- Support Ticket #3 (Feb 2) Low Priority: Absolute path for mysqldump and mysql
- Support Ticket #4 (Feb 7) Low Priority: PHP Version on pSek (how to get PHP 5 on pSek)
- Support Ticket #5 (Feb 8) Urgent Priority: Site Down
- Support Ticket #6 (Feb 14) Low Priority: Folder ownership problems / Writing Permission Denied errors with WP / WPMU
- Setting up Domain Mapping on pSek (This could have been done with a Support Ticket and a free domain mapping plugin, but in the end we paid for the premium Domain Mapping plugin from WPMU Dev)